Our staff is ready and willing to assist you. Get to know the staff you will be working with at Advanced Laparoscopic Surgeons. Click here to email the office.
- PRACTICE ADMINISTRATOR – Laura
Responsible for controlling and supervising the daily operations of the practice.
- NEW PATIENT COORDINATOR – Pat
Responsible for scheduling and coordinating new patient seminars and initial consultations.
- FRONT DESK / RECEPTION – Matt / Ruth
Responsible for retrieving messages from answering service, answering telephone calls, scheduling appointments, confirming appointments, greeting and checking patients in for office appointments.
- MEDICAL ASSISTANT – Natalia
Responsible for obtaining and documenting patient vital signs, chief complaints, escorting patients to the exam room, and assist the surgeons with minor office procedures.
- INSURANCE SPECIALISTS – Heather / Cathi
Responsible for checking patient benefits, requesting and obtaining pre-certification for procedures, and scheduling surgeries.
- BILLING DEPARTMENT – Laura
Responsible for billing and collecting balances on outstanding claims.
- NURSE PRACTITIONER – Carmen
Responsible for educating patients, pre and post operatively, reviewing lab and test results, review and triage patient complaints, prescribing necessary medications, vitamins, and testing under direct supervision from the surgeons.
- MEDICAL RECORDS – Johana
Responsible for obtaining, managing, and distributing medical records.
Responsible for all website related issues.