| Office Staff |
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| About ALS |
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Get to know the office staff you will be working with at ALS. PRACTICE ADMINISTRATORResponsible for controlling and supervising the daily operations of the practice.
FRONT DESK / RECEPTION Responsible for retrieving messages from answering service, answering telephone calls, scheduling appointments, confirming appointments, greeting and checking patients in for office appointments.
MEDICAL ASSISTANT Responsible for obtaining and documenting patient vital signs, chief complaints, escorting patients to the exam room, and assist the surgeons with minor office procedures.
INSURANCE SPECIALISTS Responsible for checking patient benefits, requesting and obtaining pre-certification for procedures, and scheduling surgeries.
BILLING DEPARTMENT Responsible for billing and collecting balances on outstanding claims.
NURSE PRACTITIONER Responsible for educating patients, pre and post operatively, reviewing lab and test results, review and triage patient complaints, prescribing necessary medications, vitamins, and testing under direct supervision from the surgeons.
CLINICAL STUDY COORDINATOR Responsible for coordinating clinical trials under direct supervision from the surgeon..
Responsible for obtaining, managing, and distributing medical records.
NEW PATIENT COORDINATOR Responsible for scheduling and coordinating new patient seminars.
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